Leadership
Drawing from over 15 years’ experience leading franchise brands with combined networks of over 500 franchisees, Duncan Berry believes he is well placed to ensure franchisee’s onboarding and ongoing support requirements are well met. thespaCLINIC is the brand he and his wife, Tania, identified as being the ideal concept and market to achieve this goal and have invested in acquiring the master franchise rights for the UK.
In a nutshell, what does the thespaCLINIC business offer?
thespaCLINIC provides female and male customers with best-in-class treatments and elevated experience in a convenient retail location. Massages, facials and skincare treatments are offered using market-leading, FDA* approved technologies administered by professionals. Included in thespaCLINIC’s suite of medical technologies are state-of-the-art lasers for hair removal and non-surgical fat reduction equipment. *Food & Drug Agency, USA
Do I need medispa industry experience?
As we offer a management-style franchise, this means you don’t need experience of the sector, just like ourselves. With our support, you will recruit a spa Manager who in turn can hire the aesthetic therapists and spa Coordinators (front desk) team.
Is this a good fit for my skills?
Your responsibility as a franchisee is being able to manage, value and retain teams, ensure successful operating procedures are followed, increase awareness of the thespaCLINIC brand in your territory through strong marketing, proactive engagement and networking with prospective customers and have a desire and resilience to succeed in owning your own business.
I have no experience in sourcing retail units, leases or fitting-out.
Not a problem, we provide support in all those areas. We provide a turn-key start-up that makes it straightforward for you to know at what stage everything is during the onboarding process and lets you focus on your team, marketing and training.
Why invest in a thespaCLINIC franchise?
We strongly believe that we have an extremely viable operational model that stands up to investment scrutiny. thespaCLINIC offers guests, including an increasing membership-based group, laser hair removal, organic and clinical facials, anti-ageing treatments, injectables, massage, and body contouring treatments all under one roof. Our unique business model provides the best of both worlds: a robust menu of services that create an unmatched experience for guests while providing multiple revenue streams from a single guest that, with strong margins, helps maximize profits for franchisees.
What is an ‘exclusive’ territory?
For the avoidance of doubt ‘exclusive’ means that, providing performance standards are being maintained, another franchise will not be awarded in the territory or the master franchisee will not open a company-owned spa within your allocated postcodes. You may actively market your spa within your postcodes although this should not proactively extend beyond your boundaries. Still, it may well prove cost-effective to undertake joint marketing initiatives with your neighbouring franchisee.
