About Us

This franchise is a unique business opportunity with low overheads and high profit margins. Where in many industries, like recruitment and home care, profit margins of only 20% are achieved, our business model achieves 50% to 80%.

eDivert and its franchise network deliver high-quality business support services to companies in every sector. Our services include:

• Customer service solutions, including telephone answering, live chat answering and managing social media messages on behalf of other businesses.
• Marketing services such as email marketing, social media and telemarketing.
• Administrative services, such as bookkeeping.

Unlike a traditional franchise, you don’t buy a geographical area. This means that if you move to a different area in the UK or even abroad, your business won’t be affected.

You will still benefit from exclusivity; our CRM system ensures that franchisees don’t compete with each other.

Key features

• Flexible working hours.
• Part-time or full-time.
• Access to holiday cover when you need time off.
• Secured income through work outsourced via head office and other franchisees.
• Be independent and part of a team at the same time.
• Expert and personalised training to kick-start your business.
• Ongoing support from head office.
• Tried-and-tested marketing strategy to ensure you receive regular enquiries.
• Proven success.

Our divert network

As a business, we are passionate about our people – it is what makes us so unique! Every Monday morning, franchisees are invited to attend a webinar session. This meeting is a great opportunity for franchisees to learn from each other and build relationships. The sessions also include training and updates on industry developments.

We also organise several meetings a year throughout the country, which offers franchisees the opportunity to meet in person with each other.!

About you

We welcome franchisees from a variety of professional and educational backgrounds, ensuring that eDivert has the widest skill set on offer to business communities around the UK.

Previous experience in customer service, sales, marketing or administration is helpful, but most importantly, you will need a can-do attitude! We are looking for individuals with drive, dedication, passion and an eagerness to learn.

Our franchise opportunity is ideal for anyone who would like a flexible work solution to fit around their family or hobbies.

You must be highly organised, efficient and professional with a sense of urgency and tenacity.

Financial information

At every, we like to keep things simple. We only ask our franchisees to pay one monthly royalty fee for the ongoing support and brand exposure that we offer. There are no other hidden charges.

Training and support

Our training and support are second to none and are provided remotely through interactive webinars and our online training system.

You won’t have to worry about additional costs for travel or overnight stays. In the training, we provide you with all the information from starting your business, to what marketing strategy to use to grow your business, and how to deliver the services.