Mac Tools has been named the UK’s leading van-based franchise after confidential feedback from its franchisees in an independent survey saw it win the ‘Man in a Van’ category at the 2017 Best Franchise Awards.
Three finalists were named for the award, based exclusively on the results of franchisee surveys which asked them about the leadership, culture and training provided by their franchisor. The responses were benchmarked against franchisors in the same sector by research firm Smith+Henderson, with the top-rated trio presenting to an expert judging panel.
Mac Tools was named the overall winner in a ceremony on 30 November based on a combination of franchisee feedback and the views of the judges.
Lesley Cobb, Mac Tools franchise operations and recruitment manager, said: “This is fantastic recognition for the whole Mac Tools team and the tireless work they put in for the benefit of our network. We’re so passionate about helping our franchisees succeed, so to win an award based on their feedback is very special to us.
“Mac Tools is a true family of business owners and support staff, and working together is what drives us all forwards. The dedication of our franchisees to provide exceptional service is matched only by the commitment of our team to deliver what is now officially the best business opportunity in mobile franchising.”
Steven Frost, CEO of Smith+Henderson, said: “We would like to congratulate all the winners and finalists recognised in the 2017 Best Franchise Awards, sponsored by Lloyds Bank. What makes these awards unique is they are based on feedback from the real experts, thousands of actual franchisees. In 2017, the quality of entrants was fantastic, with the vast majority of franchisees saying they would recommend their franchise to a prospective franchisee.”
The award is the latest in a string of accolades won by Mac Tools in recent years, including the Continuous Improvement Award and 5 Star Franchisee Satisfaction honour at the 2016 Best Franchise Awards.
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- Available across the UK
- Franchise
- £25,000
- Yes
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- 1990
- Yes
- Member - Expanding
